Approximately 2 weeks before moving in:

  1. Once you are approved and have paid your deposit, you will be given a pre-established date & time for move in. Contact our office if you need to make any changes to this date or time.
  2. Please do the following
    1. Schedule a move-in walkthrough with an agent.
    2. Balance is due before keys can be released (this is usually the rent due for the month, the pet fee, if that applies, and our administrative fees).
    3. Please setting up utilities in your name (exceptions may apply).

On Move-in Day:

The day of move in can be a stressful one. There are a few items you will need to make sure are taken care of before we can give you your keys.

Before you meet and complete move in checklist, all balances must be paid through the tenant portal. Money is NOT accepted during the walk-through. Keys will not be released until all balances are paid in full.

Completing your Move-in Condition Check List:

Prior to your move in, we did an inspection of the property to establish the condition at move-in. You will be given the move-in condition check list to add anything you see that we did

not record. These items include, but are not limited to: scratches, dents, dings, stains, cracked or missing items, etc. It is your responsibility to verify the condition of the unit is adequately and accurately documented on your check list. The condition check list must be returned prior to move-in. The Condition Check List is

a legal document and is the single most important document that

will help determine how much of your deposit will be returned at the end of your lease – this document is meant to protect you from being charged at move-out for pre-existing issues.

At the end of your lease, you must return the unit back to us in the EXACT same condition less normal wear and tear. In addition to the checklist, our move-in inspector will take photos or video of the unit as well. Review the inspection and the checklist on your tenant portal. If you would like to take photos at move-in we certainly encourage it.

Getting to know your home:

When you move into a property, it is helpful to know where important items are located. Take the time to locate the following:

  • Main circuit breaker
  • Gas shut off valve (if applicable)
  • GFI outlets
  • Main water shut off
  • Water shut offs below the sinks and behind toilets